How To Make A Difference: One Conversation At A Time

Do you ever feel stuck in a work whirlwind, a never-ending spin of projects, deadlines, and meetings?

And in the middle of all that chaos, you’ve got your battles to fight — the ‘Should I take this new job or new role’ dilemma or maybe even a personal crisis churning inside you like a storm.

Let’s be honest. We’re all sailing similar boats in this sea. But what if I told you there’s a secret superpower under your nose that can make your journey smoother, more bearable, and even rewarding? What if I said you’re missing out on the power of a listening ear?

“Who has time for that?” you may wonder. “I’ve got targets to meet, emails to send, and a life to live!” I get it because I’ve been there too. But trust me, listening can be the lifeline you didn’t know you needed.

Imagine this: You’re at a crossroads in your career, staring at a job offer, wondering if it’s the right move. You may not want to burden your boss or spill your guts to HR. So, who do you turn to?

There’s always that one person, your colleague, who’s like a human sounding board, a confidant, and a compass. They’re not your therapist, coach, or any official counsellor. But they are the ones who genuinely listen.

You may think, “Why would I talk to them? What could they possibly know?”

That’s a valid point. They might not be career gurus, but they know how to let you vent, help you see things from new angles, or simply ease the weight on your chest.

Think about it. Your work and personal life are like a Venn diagram – they overlap more often than you’d like. When your emotional problems weigh you down, it shows in your work. But when someone takes the time to listen, your stress eases up, and you can get back to your A-game.

The Value of a Listening Ear

I’ve been that secret listener. And I can tell you the impact is real.

Some colleagues turn to me when they are troubled. While most of it is work-related, a few reach out to me for suggestions and solutions in their personal life.

Over the years, colleagues have come to discuss various interpersonal and personal issues, including:

• Problems with team members or members of other teams
• Differences with manager
• Anxiety, depression, and mental health issues
• An idea to bounce
• Personal growth
• Issues with members of their family
• Crucial decisions regarding education, health and finance
• Marriage of family members

Those who approach me know I am not a psychiatrist, psychologist, healer, or even part of the HR team. On some occasions, I suggest they consult trained practitioners.

My bosses are not yet aware of this. These are not recorded or factored in my work appraisal. However, it helps the beneficiaries solve their problems, view issues from different perspectives, and provide closure or solace.

Not always can I offer a solution, but just by giving them a patient hearing or breaking down the problem and helping them see it from different perspectives, I reduce their anxieties and discomfort.

At the very least, they leave more relaxed than what they were when they approached me.

Many are not part of my team or directly work with me. They come to me for counsel, believing I can add value to their life.

Some who sought my advice still call me years after they’ve moved on to new horizons.

Why? Because I gave them my time, my ear and my honest take.

The thing is, we’re in an era where listening is a forgotten art. We’re all in a rush, living in a world with a five-second attention span. Who has time to listen, right?

But here’s the kicker: Listening is the superpower anyone can master. It’s not about grand gestures; it’s about being present in the moment. When you listen, you’re not just hearing words – you’re connecting with emotions, offering a lifeline to someone in need.

Why Should You Care

In a world of noise, genuine listening can make someone’s day, week, or even life. It’s the simplest way to make the world a better place – one conversation at a time.

Try it. You won’t need a cape to be a hero, just an open ear and heart.