Odisha

Plea To Civil Aviation Ministry To Cover All Air Passengers Under Ticket Refund Norms

By
OB Bureau

Mumbai: A consumer rights group has appealed to Union Civil Aviation Minister Hardeep Singh Suri to revise guidelines to refund tickets to all air passengers affected by the lockdown.

In a letter to the minister, Mumbai Grahak Panchayat on Tuesday said the Centre should follow the United Nations Conference on Trade and Development advisory to member states on the issue, according to a Business Standard report.
On April 16, the civil aviation ministry had directed the airlines to provide refunds to passengers whose flights were cancelled due to lockdown. But the ministry’s direction did not include the passengers who had booked tickets prior to the announcement of the lockdown, pointed out the Panchayat.
“The April 16 guidelines left out a large number of passengers who had booked tickets in advance. They need to be given refund benefit too,” Panchayat chairman Shirish Deshpande said.

 

Similarly, he objected to the airlines offering passengers credit shells instead of a refund and allowing them an option to rebook at a later date. “We need to strike a balance. A customer should have choice of refund and the airline can not force a customer to opt for credit shell, ” Deshpande said.

Domestic flights were suspended on March 24 and operations resumed on May 25. International flights remain suspended till date.
OB Bureau

Recent Posts

First Poster Of Tiger Shroff’s ‘Baaghi 4’ Divides Netizens

Mumbai: The first poster of the Tiger Shroff-starrer ‘Baaghi 4’ is out. The poster shows…

November 18, 2024

Did Chicken Or Egg Come First? Scientists May Finally Have An Answer

Bhubaneswar: What came first -- chicken or egg? Scientists have finally found some evidence to…

November 18, 2024

Ashneer Grover’s Sly Comment After Getting Slammed By Salman Khan On ‘Bigg Boss 18’

Mumbai: Ashneer Grover of Shark Tank India fame, who was slammed by Salman Khan on…

November 18, 2024

G20 Summit: PM Modi ‘Delighted’ To Meet Joe Biden, Addresses Opening Session

New Delhi: Prime Minister Narendra Modi met outgoing US President Joe Biden and other world…

November 18, 2024

POCSO Court Sentences Man To 25-Year RI For Rape Of Minor Daughter In Odisha’s Balasore

Balasore: A POCSO Court has sentenced a man to rigorous imprisonment for 25 years for…

November 18, 2024

Elderly Man From West Bengal Found Hanging In Bhubaneswar Hotel

Bhubaneswar: An elderly man from West Bengal was found hanging in the room of a…

November 18, 2024

Odisha Trio Named In Indian Team For Men’s Junior Asia Cup Hockey

Bhubaneswar: Three players from Odisha have been selected for the Indian team which will compete…

November 18, 2024

Days After SC Guidelines On Demolitions, Yogi Adityanath Fires ‘Bulldozer’ Warning In Jharkhand

Ranchi: Five days after the Supreme Court laid down nationwide guidelines against arbitrary demolitions by…

November 18, 2024