UIDAI Clarifies That Auto Saved Helpline Number On Android Phones Is Not Official

Bhubaneswar: It is shocking that a number 1800-300-1947 is auto saved as UIDAI in the contact list of android mobile phones throughout the country.

Twitter users pointed out that they found an updated Aadhaar helpline number on their phone. UIDAI on Thursday clarified that it has not asked any manufacturer or service provider to provide the facility of automatically storing the helpline number on users’ phonebooks.

The Tweet on the official account of the Unique Identification Authority of India read, “It is emphasised that 18003001947 is not a valid UIDAI toll free number and some vested interest are trying to create unwarranted confusion in the public.”

It also indicated that the number shared by many users on social media sites is not the actual Aadhaar helpline number.

A further clarification on Twitter read, “UIDAI has reiterated that it has not asked or advised anyone including any telecom service providers or mobile manufacturers or android to include 18003001947 or 1947 in the default list of public service numbers.”

UIDAI further stated that the only valid toll free number is 1947 which has been functional for more than two years.