Mumbai: Actress Nimrat Kaur had a ‘horrifying’ experience while travelling from Detroit to Mumbai recently.
Her luggage has been misplaced, while one bag was damaged.
Best known for her 2013 film ‘The Lunchbox’, co-starring the late Irrfan Khan, Nimrat has blasted Delta, the airline she was travelling in.
“@Delta, I’ve been informed your operations in India are no longer functional. Taking up this matter here to draw your attention to this horrifying ordeal and help me sort this highly stressful situation,” she posted on Twitter.
Pointing out that one of her luggage is still missing and another damaged, she added pictures of her broken bag and wrote: “The shock and horror of this ongoing experience aside, I shudder to think if this sort of violation is possible with a passenger or a supposed privileged travel profile and access, what is even going on elsewhere. Not only am I mentally and physically exhausted with this 90-hour and counting, thoroughly disorienting ordeal, I am at my wits end with how this matter will be resolved and the overall harassment dealt with.”
Delta responded: “Thank you for your patience. Our Baggage office is currently closed. They are open between the hours of 6 AM – 11:30 PM ET, 7 days a week. I will be transferring our full conversation to a Baggage representative who will be happy to assist you within their operating hours.”
Nimrat’s last released film was ‘Dasvi’, which also featured Abhishek Bachchan and Yami Gautam.
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