Street food vendors selling sweets, snacks, fast food, ice cream, sugarcane and other juice and vegetable vendors, carts and meat shops and those serving domestic customers and individual goods used in household consumption would attract a fine of Rs 500 for first instance of violation, Rs 1,000 for second, Rs 2,000 for third and criminal proceedings including cancellation of trade licence.
For restaurant owners, the first offence penalty is Rs 1,000, second Rs 2,000, third Rs 5,000 and criminal proceeding including initiation or cancellation of the trade licence.
For hotels, including those with star category facilities, the first instance fine would be Rs 2,000, Rs 10,000 for second and Rs 50,000 for the third. Criminal proceedings and initiation/cancellation of trade licence after the third violation could be initiated.
Besides, the BMC has also issued Bhubaneswar Operations Centre toll-free helpline number 18003450061 in the Smart City office for the citizens to submit their grievances. For all types of complaints inside the BMC area, the citizens can call on this toll free number and lodge their complaints. They can also send their grievances to the WhatsApp number 8599071900.