CM inaugurates workshop on improving service delivery using social media

Bhubaneswar: Chief Minister Naveen Patnaik inaugurated a workshop on ‘Delivery of Public Services through Social Media in association with Facebook’ at the secretariat here on Tuesday.
The chief minister hoped that the workshop would help government departments get a grip on social media and learn how to channelise it more effectively in governance issues.
“Social Media is a dynamic mode of communicating with the citizens, building awareness, informing them about entitlements as well as redressing their grievances. It enables direct feedback and thus helps government to know about needs of the people and evaluate the effectiveness of its programmes and schemes,” he said.
Naveen said he considers social media as a vital medium to galvanise the 3Ts-Technology, Teamwork and Transparency – enunciated by my government for citizen-centric governance and urged all stakeholders to be proactive in leveraging the power of social media for the welfare of the citizens of our state.
“we have entered a new era of open accountable and responsive governance. The state government has begun engaging with the public on development issues, welfare measures and citizen-centric public service delivery using social media. From information dissemination to redressing grievances, we have completely adopted social media as a go-to platform for instant action,” he added.
Among others, Minister, Electronics and IT Chandra Sarathi Behera, Chief Secretary A P Padhi, Development Commissioner R Balkrishnan, Nitin Saluja of Facebook attended the event.