Bhubaneswar: The 1929 Call Centre on COVID-19 that was launched on March 25 has received 886 calls till April 18.
The COVID observers for Bhubaneswar City, Principal Secretary, Water Resources and WCD department Anu Garg and Labour Commissioner Dr N Thirumala Naik visited the centre at Bhubaneswar Operations Centre on Monday.
The observers suggested to increase the team strength to reduce the waiting time further which would prove more helpful in emergency cases.
The Observers interacted with staff engage in regularly calling up those in home isolation and those receiving queries from people, and doctors on duty as well as advising people. Till April 18, the call centre made 3792 calls.
BMC Commissioner and CEO Bhubaneswar Smart City Ltd (BSCL) Prem Chandra Chaudhary, general manager Social and Special Projects of BSCL Diptirani Sahoo and general manager , Administration of BSCL Kamaljit Das were present along with senior officials of BSCL.
The helpline number is active 24×7 and is a single point solution to issues related to coronavirus.
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