New Delhi: The Central government is in the process of promulgating new laws to protect internet users.
Minister of State for Skill Development & Entrepreneurship Rajeev Chandrasekhar said during the Times Now Summit 2021 that algorithms of social media platforms should not violate fundamental rights of the citizens.
“If the internet shoul
d be open, it should be safe and trusted by the consumers, and intermediaries should be accountable to the users. Some forms of rules have to come into place. I believe regardless of who you are, some things in India are absolutely non-negotiable,” Chandrasekhar remarked.
The minister stated that if any consumer is aggrieved by the conduct of an intermediary (social media platform like Facebook), he/she has the right to hold them to account by writing a letter/email, raising a grievance with the grievance officer.
“It is obligatory on the part of those platforms to respond to that grievance. So the state has very little role in it unless a grievance officer is not satisfyingly addressing the grievances of the consumer,” the minister added.