ICICI Bank Introduces WhatsApp Banking Services

Mumbai: ICICI bank customers can now check balance, last transactions, card limits and block cards, using the bank’s new WhatsApp banking services.

Users can get information about loans and offers, and also details of nearest ATMs and branches using the service, which can also be used by non-ICICI bank customers.

“It has always been our endeavour to offer improved convenience to our customers. Recently, we had rolled out ‘ICICIStack’. Now, we have introduced this service on WhatsApp, one of the most popular instant messaging applications in the world. Our retail customers can execute a host of their banking requirements on their own, without visiting a branch. The services are instantaneous and secure. With the growing prominence of social media in every-day life, we believe that this would add immense convenience to our customers, as it allows them to bank while they are on social media,” Executive Director, ICICI Bank, Anup Bagchi said in a statement.

Here’s how you can use ICICI banking services on WhatsApp:

1) First save ICICI Bank’s verified WhatsApp profile number, 9324953001, to your ‘contacts’. Make sure it has the green tick button. Send  <Hi>  from your registered mobile number. Bank will respond with a list of services like:

2) From the list of services, type the keyword of the service required.