IndiGo Passenger Finds Cushion Missing From Seat; Know The Whole Story

New Delhi: An IndiGo passenger encountered an unusual issue during her flight from Pune to Nagpur. Upon boarding flight number 6E-6798, Sagarika Patnaik discovered that the cushion of her assigned seat, 10A, was missing.

Her husband, Subrat Patnaik told The Times of India that Sagarika was initially taken aback by the missing seat cushion and looked for it around. She informed the cabin crew about the situation, but as the boarding process continued, she found herself standing in the aisle, causing inconvenience to other passengers. Eventually, a crew member resolved the issue by fetching a spare cushion from another seat.

In a post on X (formerly Twitter), Subrat expressed his dissatisfaction with the airline, questioning how the cushion could simply disappear and highlighted that such an oversight is not expected from IndiGo.

“#Indigo !! #Flight 6E 6798 !! Seat no 10A ! Pune to Nagpur!!! Today’s statusâ€æBest way to increase profitâ€æPathetic,” Subrat said in his post on X.