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New Delhi: IndiGo will charge passengers Rs 100 service fee if they want to check-in at the airport counters from Saturday, Hindustan Times (HT) quoted the airline as saying.
In May, the aviation ministry had made it mandatory for passengers to do web check-in to reduce touchpoints at the airport amid the coronavirus pandemic. Once web check-in is done, the online boarding pass is issued by the airline to the passenger.
“IndiGo has introduced a service fee of INR 100 for check-in at the airport counters effective October 17, 2020,” said an official statement.
“We encourage all passengers to web check-in as per the Government directive, using our website or mobile app. The check-in fee at the airport counters is applicable on all bookings made, starting from today i.e. October 17, 2020,” it noted.
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