New Delhi: In an industry-first, Swedish carmaker Volvo is offering a ‘Customer lifetime parts warranty’ scheme. This covers all genuine parts bought and installed at authorised service points after the expiry of the standard warranty.
The scheme will be applicable from October 1, 2021.
The warranty is valid till the ownership of the car remains with the first buyer.
If a part fails, it will be repaired or replaced free of charge.
However, this doesn’t cover normal wear and tear such as consumables, batteries, accessories and software.
“It is for the first time in India that such an initiative has been offered to luxury customers. This is a unique offer in the automotive industry that gives the customer carefree and secure car ownership. In the unlikely event of customers requiring a part changed for their car, the company will give a lifetime warranty on the part. The warranty commences on the date of purchase of the part and will follow the combination of car and car owner. If the car has a new registered owner, the warranty will end,” said Volvo Car India Managing Director Jyoti Malhotra.