Odisha

Plea To Civil Aviation Ministry To Cover All Air Passengers Under Ticket Refund Norms

Mumbai: A consumer rights group has appealed to Union Civil Aviation Minister Hardeep Singh Suri to revise guidelines to refund tickets to all air passengers affected by the lockdown.

In a letter to the minister, Mumbai Grahak Panchayat on Tuesday said the Centre should follow the United Nations Conference on Trade and Development advisory to member states on the issue, according to a Business Standard report.
On April 16, the civil aviation ministry had directed the airlines to provide refunds to passengers whose flights were cancelled due to lockdown. But the ministry’s direction did not include the passengers who had booked tickets prior to the announcement of the lockdown, pointed out the Panchayat.
“The April 16 guidelines left out a large number of passengers who had booked tickets in advance. They need to be given refund benefit too,” Panchayat chairman Shirish Deshpande said.

 

Similarly, he objected to the airlines offering passengers credit shells instead of a refund and allowing them an option to rebook at a later date. “We need to strike a balance. A customer should have choice of refund and the airline can not force a customer to opt for credit shell, ” Deshpande said.

Domestic flights were suspended on March 24 and operations resumed on May 25. International flights remain suspended till date.
OB Bureau

Recent Posts

PV Sindhu Ties The Knot In Udaipur, Check Viral First Pic

Hyderabad: PV Sindhu and Venkata Datta Sai are man and wife now. India’s ace shuttler and…

13 minutes ago

Rs 220 Cr Cocaine Seizure In Odisha: Cargo Ship Crew To Return To Vietnam After Year-Long Detention

Paradip: Crew members of a cargo ship, which has been berthed at Odisha’s Paradip port…

34 minutes ago

After Two-Day Closure, Odisha’s Similipal National Park Reopens For Tourists

Bhubaneswar: After a two-day closure due to heavy rainfall, Similipal National Park located in Odisha’s…

1 hour ago

Bhubaneswar’s SAI International Residential School Celebrates 7th Founder’s Day In Style

Bhubaneswar: The Annual Founder’s Day of SAI International Residential School (SIRS) was celebrated in style,…

1 hour ago

Locals Snatch Excise Team’s Vehicle Keys Over Brown Sugar Peddler’s Arrest In Odisha

Balasore: Tension prevailed at Kamarda Bazar in Odisha’s Balasore district during a crackdown by excise…

1 hour ago

Private Plane Crashes In Brazil’s Mountain Resort Town; At Least 10 People Killed

New Delhi: A private plane crashed in Gramado, a popular mountain resort town in Brazil,…

2 hours ago

This website uses cookies.