SBI Launches WhatsApp Services; Know How It Works

New Delhi: India’s largest public sector lender, State Bank of India (SBI) has launched its WhatsApp services to make banking easier for its customers, according to the bank’s Twitter post.

“Your bank is now on WhatsApp. Get to know your Account Balance and view Mini Statement on the go,” SBI said in a tweet dated July 19.

How it will work

• SBI WhatsApp Banking services will be available to customers when they send a message saying ‘Hi’ on the number +919022690226, the bank said in the tweet.
• Step 1: If you have not registered your account, you need to provide your consent first to get SBI banking services on WhatsApp with the number provided by the bank. An unregistered customer will receive the following message: You are not registered for SBI WhatsApp Banking services. To register and provide your consent for using these services, kindly send the following SMS WAREG A/c No to 917208933148 from your Registered Mobile No with the Bank. You can view the detailed T&C for these services on bank.sbi
• Step 2: Once you have registered, type ‘Hi’ SBI on the number +919022690226 or reply to the message you have received on WhatsApp saying “Dear Customer, You are successfully registered for SBI WhatsApp Banking services.”
• Step 3: Once you have sent your message, you will receive this reply:

Dear Customer,

Welcome to SBI Whatsapp Banking Services!

Please choose from any of the options below.

1. Account Balance

2. Mini Statement

3. De-register from WhatsApp Banking

You may also type your query to get started.

• Step 4: Choose from options 1 or 2 to check your account balance or get a mini statement of your last five transactions. You can also choose Option 3 if you want to de-register from SBI WhatsApp Banking.
• Step 5: Your account balance or mini statement will be displayed as per your choice. You can also type in your query if you have any.