Odisha

TPCODL To Make Corrections In Power Bills As Chief Secy Tweets On Irregularities

By
OB Bureau

Bhubaneswar: The Tata Power Central Odisha Distribution Ltd (TPCODL) has assured of making necessary corrections in power bills of domestic consumers in the next billing cycle.

The TPCODL made the assurance even as Odisha chief secretary Pradeep Kumar Jena on Sunday requested the company to clarify on the complaints of irregularity in the billing of domestic power consumers.

The chief secretary’s request came after a consumer, Rasmi Ranjan Swain, in a tweet, drew the attention of Energy Minister Pratap Keshari Deb to the issue.

Accusing the TPCODL of robbing the consumers, Swain said the meter readers of the company were coming to take the reading every 45 days instead of one month. Due to the delay, the power consumption shows more and the consumers are charged at higher rate, he added.

He further alleged that the company was also indifferent towards the consumers’ problems as its officials were not responding to the complaints. “After getting an inflated bill, when I called the area in-charge, he said he could not help as he did not know anything about it,” said Swain.

Taking note of the tweet, the chief secretary told the TPCODL to clarify the matter to the consumers and help them understand the billing process clearly. “Please clarify to consumers for better clarity of the billing process and components and for helping consumers to understand their bills better and to create a confidence in them that they are not being overcharged,” wrote Jena in the tweet.

In its response, the TPCODL in a media release said, “As per the regulations, the normal billing cycle is 30 days (+/- 3 days). However, due to extreme weather conditions like heatwave and noe’wester during June, there has been a forced delay in meter reading leading to an extension of billing cycle for several consumers. We confirm that necessary corrections to each and every customer will be ensured in the next billing cycle.”

The affected TPCODL consumers have been informed about this through their registered mobile number. General public too have been informed through TPCODL social media handle, the company stated.

“We assure our consumers that any such deviation, due to reasons beyond our control, gets addressed in the next billing cycle. TPCODL further assures that all consumers will get the appropriate slab benefit as applicable to them,” it added.

OB Bureau

Recent Posts

Who Will Be Maharashtra’s New CM? Here’s What Eknath Shinde And Devendra Fadnavis Told

Mumbai: With the Bharatiya Janata Party (BJP), Shiv Sena and the NCP alliance emerging victorious…

November 24, 2024

Driver Burnt Alive As Container Catches Fire Near Laxmannath Toll Plaza In Odisha

Balasore: The driver of a container truck was charred to death after the vehicle caught…

November 24, 2024

80 Arrested In Massive Crackdown On Illegal Gambling In Odisha’s Nuapada

Nuapada: At least 80 people were arrested during a massive crackdown on illegal gambling activities…

November 24, 2024

IAS Reshuffle In Odisha: Sudhansu Samal Appointed OMC MD, Yamini Sarangi As Commercial Taxes & GST Commissioner

Bhubaneswar: The Odisha government has transferred Special Secretary, Planning and Convergence, Chitra Arumugam and posted…

November 24, 2024

Clash Erupts In Uttar Pradesh’s Sambhal During Official Survey Of Mosque Following Court Order

Sambhal: A violent clash erupted in Uttar Pradesh’s Sambhal on Sunday after a group opposed…

November 24, 2024

Hina Khan Shares Warm Post For ‘Humble And Kind’ Salman Khan

Mumbai: Television actress Hina Khan, who is battling breast cancer, recently met host Salman Khan…

November 23, 2024

AR Rahman Sends Legal Notice To Defamers Over Link-Up Rumours With Mohini Dey

 Mumbai: Following reports of his alleged link-up with bassist Mohini Dey, renowned music composer AR…

November 23, 2024

Tamannah Bhatia & Vijay Varma Go House Hunting; Is Marriage On Cards?

Mumbai: The love story of actors Tamannaah Bhatia and Vijay Varma has not been clandestine.…

November 23, 2024