Bhubaneswar: The Transport department plans to open Transport Seva Kendra (TSK) in urban areas to decongest the RTOs and assist people in availing the online services.
TSK will be created on the lines with the Jana Seva Kendras (common service centre) in rural areas. It aims at helping the people who are not conversant with the computer operations and face difficulties in availing the online services of the Transport department.
“We plan to open the TSKs in urban areas as the Jana Seva Kendras have the mandate to provide services only in rural areas. The common service centres not just provide services of transport department, but also a number of other departments. The proposed TSK will exclusively deal with the transport related services,” TOI quoted transport secretary Madhusudan Padhi as saying.
The Kendras will initially open in Bhubaneswar, Cuttack, Berhampur, Sambalpur and Rourkela. The initiative will be implemented through public-private partnership mode. There will be a nominal user fee for the beneficiaries.
