New Delhi: The Directorate General of Civil Aviation (DGCA) on Friday issued a show cause notice to Air India for inordinate delay of at least two international flights and failure to take due care of passengers.
The regulator also noted that Air India is “time and again failing in taking due care of passengers”, and not complying with its provisions related to ‘facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights.” LiveMint reported.
“Air India is hereby called upon to show cause as to why enforcement action shall not be initiated against the airline,” for the violations, the regulator said.
An official said Civil Aviation Minister Jyotiraditya Scindia took cognisance of the flight delays and inconvenience caused to passengers, following which the DGCA issued the show cause notice, the report added.
