New Delhi: In a consumer-friendly gesture, several airlines are offering a fee waiver for passengers who had booked tickets to and from Delhi during the period of G20 Summit which is coming up in the national Capital.
Because of travel and security restrictions in Delhi necessitated by the high-profile G20 Summit on September 9 and 10, Akasa Air, IndiGo, Air India and Vistara have announced a one-time waiver to passengers travelling to and from Delhi between September 7 and 11.
“There will be travel restrictions in Delhi between 7th and 11th September 2023. As a measure of goodwill, passengers holding confirmed ticket to fly to or from Delhi on these dates are being offered a one-time waiver of applicable charges, if they wish to change their date of travel or their flight. Only the fare difference for the rescheduled flight, if any, would be applicable,” Air India announced on X.
Vistara announced ‘some adjustments to our flight operations to and from Delhi’ in view of elaborate regulations on vehicular movement planned by Delhi Traffic Police.
“We have cancelled selected flights while some others have been rescheduled. All Vistara customers scheduled to travel between 8th to 11th September 2023 are requested to kindly check the Vistara website for their flight status in advance to avoid any inconvenience. We are also offering a waiver of the change fee for one-time rescheduling for bookings on the aforementioned dates. We are also assisting the impacted customers with rescheduling or refunds, as applicable,” Vistara stated.
IndiGo will allow rescheduling or cancellation with refunds for travel to and from Delhi between September 8 and 11.
“Customers are being offered the option of rescheduling or cancelling their flights with refunds. Passengers have been notified about flight cancellations and to schedule changes in advance. In case of any further queries, passengers are requested to contact our customer care numbers at 0124 6173838 or 0124 4973838,” Indigo informed.
Akasa Air announced a similar waiver and advised its passengers to plan for extra travel time and reach the airport at least 3 hours prior to departure.
Around 160 flights at Delhi’s Indira Gandhi International (IGI) Airport have been cancelled due to the G20 Summit.
The G20 Leaders’ Summit will be held on Saturday and Sunday at the magnificent newly-built international convention and exhibition centre ‘Bharat Mandapam’, at Pragati Maidan.
More than 30 heads of state, top officials from European Union, 14 heads of international organisations and officials from invited guest countries will attend the summit.
