Kolkata: A tweet by a man from Kolkata — complaining that a State Bank of India (SBI) branch denied him entry for wearing shorts – has gone viral.
In the November 16 tweet directed at the official SBI Twitter handle, the man, identified as Ashish, said, “Hey @TheOfficialSBI went to one of your branch today wearing shorts, was told that I need to come back wearing full pants as the branch expects customers to ‘maintain decency’.”
“Is there some sort of an official policy on what a customer can wear and cannot wear?” the tweet added.
“Apparently, I am not the only one who has faced this. @TheOfficialSBI Can you please point me to a dress code for customers?” he asked.
The SBI responded to the tweet, informing him that there was no dress code for bank customers and promising to look into the complaint.
“We understand and respect your concern. Let us take an opportunity to clarify that there is no policy or prescribed dress code for our customers. They can dress up as per their choice and may consider the locally acceptable norms/tradition/culture for a public place like bank branch. We request you to share the branch code/ name where you faced this issue. We will look into this,” said the SBI’s two-part response.
Hey @TheOfficialSBI went to one of your branch today wearing shorts, was told that I need to come back wearing full pants as the branch expects customers to "maintain decency"
Is there some sort of an official policy on what a customer can wear and cannot wear?
— Ashish (@ajzone008) November 16, 2021
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