Berhampur: Power distributor TP Southern Odisha Distribution Ltd (TPSODL), a joint venture between Tata Power and Odisha government, has launched a Customer Relation Centre in Jeypore.
The centre was inaugurated by Chief Executive Officer of TPSODL Arvind Singh. More than 6.6 lakh customers would be served by the Customer Relationship Centre throughout four divisions, including Jeypore, Nabarangpur, Malkangiri, and Koraput.
For prompt handling of requests, grievances, and questions regarding bill payments, the Centre has been established. It is run by well-trained personnel to handle a gamut of customer service offerings like new power supply applications, monthly bill payments, addressing customers’ questions and complaints, along with other customer-related services, a press release said.
Customers can also make payments through cash, checks, DDs, and other digital methods.
Among others Chief of Operations Milind Kulkarni, SE Jeypore Circle Manmath Nath Mishra, and EE JED Varun Kumar Choudhury were present during the inauguration ceremony.