Mumbai: Incidents of airline staff misbehaving with passengers are increasing. And in the age of social media, word gets around quickly.
Actress Pooja Hegde faced such an experience on a flight from Mumbai recently.
The ‘Radhe Shyam’ star alleged that an Indigo staff member used an ‘arrogant, ignorant and threatening tone’ with her for no reason. Pooja even took the name of the Indigo staff.
“Extremely sad with how rude @IndiGo6E staff member, by the name of Vipul Nakashe behaved with us today on our flight out from Mumbai. Absolutely arrogant, ignorant and threatening tone used with us for no reason. Normally I don’t tweet abt these issues, but this was truly appalling,” Pooja tweeted.
Extremely sad with how rude @IndiGo6E staff member, by the name of Vipul Nakashe behaved with us today on our flight out from Mumbai.Absolutely arrogant, ignorant and threatening tone used with us for no reason.Normally I don’t tweet abt these issues, but this was truly appalling
— Pooja Hegde (@hegdepooja) June 9, 2022
Indigo Airlines took cognizance of Pooja’s grievance and responded promptly.
“Ms. Hegde, sorry to note your experience. We’d like to connect with you immediately hence, please DM us your PNR along with the contact number,” tweeted Linda on behalf of the airline.
Indigo was recently fined for denying boarding to a specially-abled child at Ranchi airport.
