Bhubaneswar: Even as users have been facing problems in carrying out transactions through payment gateway UPI in Odisha, the country’s largest lender State Bank of India (SBI) has made an urgent announcement for crores of its bank customers.
The bank has informed that SBI customers may face problems with the Unified Payments Interface (UPI) services.
The bank has taken technology upgradation, due to which SBI customers may face intermittent fluctuations in UPI services. SBI informed about it in a post on X.
“We have undertaken technology upgradation, due to which you may face intermittent fluctuations in Bank’s UPI services. We deeply regret the inconvenience which may be causing to you. We will update soon,” the bank said.
— State Bank of India (@TheOfficialSBI) October 14, 2023
As payment gateway UPI is down, users have been facing problems and are unable to carry out any transactions or make online payments.
Transactions using payment services like Google Pay, PhonePe and Paytm are getting declined due to the UPI server being down. Customers, especially of SBI, are facing the inconvenience, reports said.
Payments are stuck and users are reportedly unable to check their balance. Many customers complained that money was being debited from their accounts but not credited to the accounts of the people they were sending.
The problem which cropped up during the festive season has triggered outrage among people many of whom took to social media to express their anger.
