New Delhi: Bharti Airtel and Vodafone Idea have extended the validity of pre-paid mobile plans till May 3 for users who could not recharge their account due to the lockdown.
The extension in validity altogether benefits around 12 crore customers. It will enable customers to continue getting incoming calls even if they are unable to recharge their account till May 3, reported PTI. Bharti Airtel and Vodafone Idea had earlier extended the validity for prepaid account holders till April 17.
“Many of these customers have been able to recharge through several channels activated by Airtel including ATMs, post offices, grocery stores and chemist shops, in addition to digital channels. However, close to 30 million (3 crore) such customers have still not been able to recharge their pre-paid mobile accounts,” Bharti Airtel said in a statement.
“To ensure that consumers stay connected during this extended lockdown, we are extending the incoming service validity of 90 million consumers till May 3,” Vodafone Idea Marketing Director Avneesh Khosla said.