Bhubaneswar: Standing in long queues and running from one counter at to another RTO office in Bhubaneswar are now things of the past. The new Regional Transport Office (RTO-1) is equipped with smart queue management and single window systems.
Chief minister Naveen Patnaik on Monday inaugurated the new building of RTO-1. The building, constructed at a cost of Rs 3.98 crore, has three floors excluding the basement spanning 4998.30 square feet on each floor.
Following the principles of 5T, the Transport department has introduced smart queue management system for the benefit of the people. The system further simplifies and fast tracks the process of issuing licence, registration of vehicles, tax payment etc.
Now, when an applicant will go to the office for any service, a token will be generated and the token numbers displayed at all counters. He can know the approximate waiting time through predictive forecasting and will receive notification from time to time. Instead of standing in the queue, they can sit inside the office for their turn.
The applicants can make use of any the window to get their work done smoothly. This facility will be introduced in Angul, Balasore, Bhadrak, Cuttack, Ganjam and Puri soon.
The chief minister also inaugurated the newly built annex building of Odisha State Guest House and the WelcomHotel at Dumuduma built by ITC group.
The annex building of State Guest House is built at a cost of Rs 27 crore covering a built up area of 5488 square metre. It is a 5-storey building excluding the ground floor.
The amenities include 15 VIP suites and 41 Deluxe rooms with an ambience and decor depicting the art and culture of Odisha.
Among others, principal secretary (Transport) MS Padhi and Transport Commissioner Arun Bothra were present on the occasion.
