Bhubaneswar: In order to ensure transparency and customer convenience, the Tata Power Central Odisha Distribution Limited (TPCODL) has come up with hassle-free process for seeking new power connections.
The procedure involves four steps of Registration, Document Submission, Payment and Verification, and Meter Installation.
The customers have various options to initiate the new connection process. They can call TPCODL’s dedicated toll-free number 1800-345-7122/1912, give a missed call to 8093009990, send the message “NC_Mobile Number_Name” to 8093009990, email their details (name, address, mobile number) to newconnection@tpcentralodisha.com, or visit the website https://mobidyut.com/NewConnection/Connection using a mobile or desktop device. Upon registration, prompt assistance from company officials can be expected.
For document submission and payments, TPCODL, a joint venture between Tata Power and the Odisha Government for power distribution in Central Odisha, has introduced multiple channels and mediums. Once customers complete the initial registration step, they can conveniently upload relevant documents and make online payments through SMS/WhatsApp/E-mail links provided by the company.
Alternatively, they have the option to physically submit documents and make payments at the nearest Consumer Care/Section Office of the division.
“TPCODL always aims to prioritise customer convenience and foster transparency through following simplified steps. The process is designed to make it easier and more transparent for customers to connect with our services. We are committed to providing our customers with the best possible experience, and this new process eliminates the need for a mediator, allowing customers to connect with us directly. We believe this will result in a more efficient and cost-effective experience for our customers,” said M Shenbagam, Chief Executive Officer, TPCODL.
