Berhampur: TP Southern Odisha Distribution Limited (TPSODL), a joint venture between Tata Power and the Odisha government, now offers value-added services to its customers through an interactive WhatsApp service.
This service has proven successful in streamlining customer interactions and reducing time consumption, a press release said.
More people are now using TPSODL’s WhatsApp service instead of seeking physical solutions or updates, with customer feedback indicating high satisfaction and user-friendliness. Accessible 24/7 through the WhatsApp number +91-7777002375, this service aims to provide customers with seamless and convenient solutions.
The interactive WhatsApp service delivers a comprehensive customer experience by addressing queries and concerns, including issues related to Duplicate E-bills, mobile number & e-mail ID registration, real-time complaint registration, and status updates. Registered customers can effortlessly view and download their current month’s bills instantly.
