New Delhi: Delta Air Lines is reminding potential flight attendants that they need to be wearing underwear. The airline recently released a two-page memo for “appearance requirements” for future hires outlining strict guidelines for how one should look during the interview process, training and throughout their career.
Delta outlines stipulations for grooming, hair, jewellery and clothing — and includes a specific rule regarding underwear.
Undergarments
According to the memo, potential hires and current flight attendants must wear “proper undergarments,” but they “must not be visible,” New York Post reported.
“Delta Flight Attendants spend the most time with our customers and are the face of our airline,” the document says. “The customer service experience begins the moment a Flight Attendant puts on their uniform.”
Hair
In the subsection for hair, it states attendants must have “natural-looking” hair color with “no stark highlights or unnatural shades.” If their hair is longer than the shoulder, it must be “pulled completely back and secured away from the eyes,” and if it still extends past the middle of the back, it needs to be pinned up.
Grooming
“Personal cleanliness and hygiene must always be maintained.” Eyelashes “should appear natural” and “all nails must be the same color.”
“No neon colors, multi-color, adornments, glitter, hand-painted designs or airbrushed nails permitted,” the memo explains.
Tattoos
Tattoos must be covered, but “bandages are not suitable for coverage of tattoos at any time.”
Nose Piercing
Only a single nose piercing is permitted, and gold, silver, white pearl, or clear diamond/diamond-like studs are the only ones allowed. No other body piercings can be visible.
Earrings
Only two earrings per ear are allowed — but no hoops. Earrings must not be larger than the size of a dime.
Clothes
Delta says that clothing “must be professional and fit properly” — “dresses and skirts should be at or below knee length.”
Shoes
Athletic shoes are not allowed, and shoes worn must be closed-toe flats, heels or sling-back. For those who wear the male uniform, a tie is required with button-collared dress shirts.
Others
They also said that during the interview day, profanity, chewing gum, and the use of phones or earbuds are not permitted.
“We will work with you to accommodate a specific manner of dress or physical appearance in keeping with religious beliefs or practices unless it causes a safety hazard or other undue burden on the company,” the memo clarifies.
