Bhubaneswar: Odisha Chief Minister Mohan Majhi heard complaints from the public during the 17th grievance redressal session held in Bhubaneswar on Monday.
During the hearing held at the Chief Minister’s Grievance Cell in Unit-2 area of the city, Majhi personally interacted with people from different walks of life and listened to their complaints of varied nature.
According tip priority to differently-abled complainants, the Chief Minister heard their issues immediately after the programme began. Special priority was also given to senior citizens, and patients with serious illnesses.
Several ministers, including Health Minister Mukesh Mahaling, School and Mass Education Minister Nityananda Gond, Urban Development Minister Krushna Chandra Mahapatra, and Panchayati Raj Minister Rabinarayan Naik, were present at the session.
Citizens from different districts reached the grievance cell and raised issues related to basic amenities, livelihood support, and pending welfare measures. Officials concerned were directed to examine the grievances and take necessary action.
A differently-abled woman was seen highlighting her plight and livelihood crisis as she has to struggle in order to support her two small children. Seeking assistance from the government to run a small business, she said her husband left me four to five years ago, leaving her and the children in distress.
Sources said the Chief Minister assured complainants that their grievances would be addressed on priority and directed departments to take prompt action. Many such cases received immediate assistance during the hearing itself.
Notably, the CM’s grievance hearing programme began in July 2024 after the BJP government came to power. So far, more than 56,000 citizens have participated in grievance hearings. Around 95 percent of these grievances have been resolved. In addition, more than 1.49 lakh complaints were received through online portals and postal services. About 88 percent of these complaints have already been disposed of.
